Streamline Your Workflows to Boost Productivity
Its that simple
Effortlessly prioritize your day
Quickly understand which cases to focus on, and use built-in reminders to set follow-ups and plan your day.
See case activity in context
A dynamic, timeline-based case view surfaces the most relevant case interactions and information.
Level-up your experience
Designed to be flexible, work with built in apps for grammar, note taking and screen recording -- no CRM admins needed.
How It Works
Login with your CRM credentials
No admin intervention needed, use your Salesforce or Okta login to access Agent SX.
Plan your day
Pick up cases new or work with your assigned cases, observe case activity, create reminders and take notes to get started.
Power up your case workflows
Use native grammar assistance, voice transcription, customer insights and screen recording to resolve cases faster.
Share with peers
Like what you experience, share with your peers and LinkedIn, give us more ideas to make it better :)
Agent SX Product Demo
Agent SX Product walkthrough
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Priced For Productivity
Pay for how much you use, get started for free!
Free
1 active session a day
$0
- NLP based case management
- Mistake Free writing
- Customer Insights
- Call Transcription and note taking (5 mins/day)
- Screen recording (5 mins/day)
Individual
Unlimited sessions
$0.25/session
- NLP based case management
- Mistake Free writing
- Customer Insights
- Call Transcription and note taking*
- Screen recording*
*Screen Recording: $0.10/min
*Transcription: $0.025/min
Enterprise
Unlimited Sessions
$0.20/session
- NLP based case management
- Mistake Free writing
- Customer Insights
- Call Transcription and note taking*
- Screen recording*
*Screen Recording: $0.10/min
*Transcription: $0.025/min
Why SupportLogic?
Solutions
Elevate your customer support experience. Shift from reactive to proactive.
